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Sole Rosso
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Copyright 2018 by SOLE ROSSO | Cookie Law | Privacy Policy | Note Legali | Crafted with love by I-NAT

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Terms and conditions

The property rents furnished and equipped with appliances, with use of linen, and Wi-Fi line.
All utilities of gas, electricity and water and final cleaning at the end of the lease period are included in the price paid to the lessor. For stays of longer than a week, it will be borne by the Host linen change; any intermediate cleaning will be charged to the Guest, if required.
The property is in perfect working order, in the conditions and with the furniture and accessories on display in the descriptions and photographs of the web page of the sites on which it is advertised.
The Property granted on lease is a transitory lease due to holidays, as foreseen in Article 1, paragraph 2, letter c) of Law 431/98 Italian Civil Code.
No deposit of money is request.
Check-in/check-out:
Key collection takes place according to the instructions that will be sent to the Guest at the end of the online check-in procedure.
The property will be available from 2:00 pm but, if possible, check-in can be arranged earlier.
The property will be cleaned and prepared for the number of people stated in the booking voucher. Check-out is no later than 10:00 am. If possible, it can be arranged differently (up to 2:00 pm).
The Guest will have to leave the accommodation in the state in which he found on his arrival, he will not have to leave their properties and belongings, leaving in perfect the services provided, as well as furniture and utensils. The sublease is prohibited.
The Guest may not perform disturbing, unhealthy, harmful, dangerous, illegal or contrary to the statutes of the Community. Furthermore, it may not store in the home flammable, explosive, corrosive, or run within industrial or commercial activities.
The Guest shall be directly and exclusively responsible and raises the Host from any liability in respect of:
-The damage that may be caused to persons or things due to misuse of services facilities and supply of the temporarily rented house.
- Damages, failures or losses that are produced in the same, caused by the Guest or persons living in the apartment.
Cancellation Policy:
Travelers who cancel 60 days before check-in will receive a 100% refund of the amount they have already paid. If they cancel between 30 and 60 days before check-in, they will receive a 50% refund. On the contrary, they will not be entitled to a refund. All cancellations or changes must be requested and confirmed by email. Cancellations or changes by phone are not accepted.

Privacy policy

In accordance with applicable privacy laws (EU Regulations n. 679, 2016), we would like to take this opportunity to inform you that your personal information will be processed in an ethical and transparent manner, only for lawful purposes, and in a manner that safeguards your privacy and your rights.
Processing takes place manually and using IT tools, and is done for the following purposes:
1. To obtain and confirm your booking of accommodations and other services, and to provide such services as requested. Since this processing is required to define our contractual relationship and to perform under our contract with you, your consent is not required, unless certain “sensitive” information is submitted. Should you refuse to submit your personal information, we will not be able to confirm your booking or provide you with the requested services. Processing shall cease once you check out, although some of your personal information may (or in some instances, has to) continue to be processed for the purposes and in the manner described below;
2. To comply with our “Public Safety Law” (Article 109 Royal Decree n. 773, 18/6/1931) which requires that we provide identification data of our guests to the police, for purposes of public safety, in the manner established by the Ministry of the Interior (Decree of 7 January 2013). Data submission is mandatory, and does not require your consent. Should you refuse to provide such information, we will not be able to host you in our hotel. Data acquired for such purposes shall not be retained by us, unless you provide consent to their retention as required under point 4, infra;
3. To comply with applicable administrative, accounting, and tax regulations. For these purposes, your consent is not required. Personal information is processed by us and our persons in charge of data processing, and is disclosed outside the company only when and if required by law. Should you refuse to submit the required data for the above purposes, we will not be able to provide you with the requested services. Data acquired for such purposes is retained by us for the required statutory period (10 years – or longer, in case of tax audits);
4. To speed-up check-in on your next visit to our hotel. For such purposes, upon obtaining your consent (which can be revoked at any moment), your information will be retained for a maximum of five years, and will be used the next time you are our guest, for the reasons listed supra;
5. To allow you to receive messages and telephone calls during your stay. Your consent is required for such purposes. You can revoke your consent at any time. Such processing, where consent is granted, shall end when you check out;
6. To send you advertising messages and updates on special rates and promotions. For this purpose, upon obtaining your consent, your information shall be retained for a maximum of five years, and will not be disclosed to third parties. You may revoke your consent at any moment;
We also would like to inform you that the European Regulation grant you certain rights, including rights of access to, adjustment, erasure, limitation of, or objection to the processing of your data, as well as data portability rights, when and insofar as applicable (Articles 15-22 of the EU Regulations n. 679, 2016). You can also file a complaint with the Data Protection Authority, according to the procedures set forth under applicable regulations.
For any other concern, and to assert your rights under the EU Regulation, please contact:
Data Controller : Sole Rosso S.R.L. - [email protected]